Terms of service

TERMS OF SERVICE

Last updated: 16.August.2026

Welcome to VAQOREN.

These Terms of Service (“Terms”) govern your access to and use of the VAQOREN website, online store, products, content, features, tools and related services (collectively, the “Services”).

Throughout these Terms, the words “VAQOREN,” “we,” “us,” and “our” refer to the operator of this store.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

By visiting our website, creating an account, placing an order or otherwise using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use the Services.

Nothing in these Terms is intended to exclude, restrict or override any consumer rights that cannot legally be excluded under applicable law.

1. ELIGIBILITY AND ACCOUNT INFORMATION

By using the Services, you confirm that you are legally capable of entering into a binding agreement in your country or jurisdiction.

If you are under the age of majority, you may use the Services only with the involvement and permission of a parent or legal guardian where required by law.

When using our Services or placing an order, you may be required to provide information including your:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Payment information

You agree that all information you provide is accurate, complete and current.

If you create an account, you are responsible for maintaining the confidentiality and security of your login credentials and for activity carried out through your account.

You may not sell, transfer, assign or license your account to another person without our written permission.

2. PRODUCTS AND PRODUCT INFORMATION

We aim to describe and display our products as accurately as reasonably possible.

However, product colors, shades and appearance may vary depending on:

  • Your screen or device

  • Display settings

  • Lighting conditions

  • Product photography

  • Manufacturing variations

Images are provided for illustrative purposes and may not always represent exact colors or proportions.

Product descriptions, specifications, prices and availability may be updated without prior notice.

We reserve the right to:

  • Modify or discontinue a product

  • Limit quantities available for purchase

  • Restrict sales to certain customers, regions or jurisdictions

  • Correct product information where necessary

Such restrictions will be applied in accordance with applicable law.

3. ORDERS

Submitting an order constitutes an offer to purchase products from VAQOREN.

An order is not considered accepted until we confirm acceptance or otherwise process the order in accordance with our checkout process.

We reserve the right, where legally permitted, to reject or cancel an order for legitimate reasons including:

  • Product unavailability

  • Suspected fraud

  • Incorrect pricing or product information

  • Payment authorization failure

  • Violation of these Terms

  • Shipping restrictions

If we cancel an order after payment has been taken, we will refund the relevant amount in accordance with applicable law.

Please carefully review your order before completing checkout.

Once an order has entered processing or fulfillment, we may not always be able to modify or cancel it.

Our Return & Refund Policy applies to eligible returns, refunds and exchanges.

Purchases from VAQOREN are intended for personal or household use unless otherwise agreed with us in writing.

4. PRICES, TAXES AND PAYMENT

Product prices are displayed in the currency made available to you through our store or applicable Shopify Markets settings.

Prices, promotions and discounts may change without notice.

The price applicable to your purchase is generally the price displayed when your order is submitted, subject to correction of obvious errors as permitted by law.

Depending on your location, your total order amount may include:

  • Applicable taxes

  • Shipping charges

  • Customs duties

  • Import fees

  • Other legally required charges

Where required by law, applicable taxes will be included in or clearly disclosed alongside the displayed price.

Any additional charges known to us will be disclosed before you complete your purchase.

You agree to provide accurate and authorized payment information.

By submitting payment details, you confirm that you are authorized to use the selected payment method.

5. SHIPPING AND DELIVERY

Available shipping methods, estimated delivery times and applicable shipping charges will be displayed during checkout or provided in our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

Delays may occur due to circumstances including:

  • Carrier delays

  • Customs processing

  • Incorrect delivery information

  • Weather conditions

  • Public holidays

  • Events outside our reasonable control

We are not responsible for delays caused solely by events outside our reasonable control, except where applicable consumer law provides otherwise.

Risk of loss or damage transfers to the customer only at the time required under applicable law.

Please review our Shipping Policy for additional information.

6. RETURNS, REFUNDS AND EXCHANGES

Returns and refunds are governed by our Return & Refund Policy.

Nothing in that policy or these Terms limits any mandatory statutory rights available to consumers under applicable law.

Customers located in jurisdictions that provide mandatory cancellation, withdrawal, repair, replacement or refund rights retain those rights regardless of any additional commercial return policy offered by VAQOREN.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the Services and all related content are owned by or licensed to VAQOREN.

This includes, without limitation:

  • The VAQOREN name and logo

  • Product photography

  • Graphics

  • Designs

  • Website layouts

  • Text

  • Product descriptions

  • Videos

  • Audio

  • Icons

  • Branding

  • Slogans

  • Software and website content

These materials may be protected by copyright, trademark and other intellectual property laws.

You may use the Services for personal, lawful and non-commercial purposes.

Without our prior written permission, you may not reproduce, copy, distribute, modify, publish, sell, exploit or commercially use VAQOREN content except where such restriction is prohibited by applicable law.

All rights not expressly granted are reserved.

Shopify and any other third-party names, logos or trademarks displayed through the Services remain the property of their respective owners.

8. THIRD-PARTY SERVICES AND OPTIONAL TOOLS

We may provide access to services, features, payment options or tools operated by third parties.

These third-party services may be governed by their own terms and privacy policies.

We do not control third-party services and are not responsible for them except to the extent required by applicable law.

Your use of a third-party service is subject to the applicable provider’s terms.

9. THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the availability, accuracy, security, content, policies or practices of third-party websites.

Accessing an external website is at your own discretion.

Before purchasing products or services from a third party, please review the applicable terms, policies and privacy practices.

10. SHOPIFY

VAQOREN is powered by Shopify, which provides the ecommerce infrastructure used to operate our store.

Purchases made through the VAQOREN store are transactions between you and VAQOREN, not between you and Shopify.

Shopify is not the seller of VAQOREN products and is not responsible for the products sold by VAQOREN, except to the extent Shopify may have obligations under applicable law or under services it separately provides to you.

11. PRIVACY

Your use of the Services is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information is collected, used, stored and shared.

Because our store is powered by Shopify, certain information may also be processed by Shopify and its service providers as necessary to provide ecommerce functionality.

Please review our Privacy Policy before using the Services.

12. CUSTOMER REVIEWS, FEEDBACK AND CONTENT

If you submit a review, suggestion, photograph, comment, idea or other content to VAQOREN (“Feedback”), you confirm that you have the right to provide it.

Unless prohibited by applicable law, you grant VAQOREN a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt and publish Feedback for purposes including:

  • Operating the store

  • Improving our products

  • Customer support

  • Marketing and promotion

You must not submit content that:

  • Violates another person's intellectual property rights

  • Is unlawful or misleading

  • Contains malicious software

  • Is defamatory, threatening or abusive

  • Falsely impersonates another person

Where legally permitted, we may remove content that violates these Terms.

13. ERRORS AND INACCURACIES

Occasionally, our website may contain:

  • Typographical errors

  • Incorrect pricing

  • Incorrect availability information

  • Product description errors

  • Shipping information errors

  • Other inaccuracies

We may correct such errors and update information when discovered.

Where permitted by applicable law, we may cancel an affected order and provide an appropriate refund if an obvious error materially affected the transaction.

14. PROHIBITED USE

You may use our Services only for lawful purposes.

You must not use the Services to:

  • Violate any applicable law

  • Commit fraud

  • Infringe intellectual property rights

  • Harass, threaten or abuse others

  • Distribute malicious code

  • Interfere with website security

  • Attempt unauthorized access

  • Collect personal data unlawfully

  • Send spam or deceptive communications

  • Misrepresent your identity

  • Exploit or resell the Services without authorization

  • Circumvent technical protections or access restrictions

We may suspend or restrict access where we reasonably believe these Terms have been violated.

15. AUTOMATED ACCESS AND AGENTS

Automated systems, bots, scraping tools, autonomous agents and similar technologies may not access or interact with our Services in a manner that:

  • Circumvents access restrictions

  • Disguises automated activity as human activity

  • Bypasses security mechanisms

  • Places an unreasonable burden on our systems

  • Collects protected information without authorization

  • Violates applicable law or these Terms

Where we expressly permit automated access, such systems must accurately identify themselves where technically required and comply with any applicable technical instructions or access limitations.

16. SUSPENSION AND TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where:

  • These Terms have been materially violated

  • Fraudulent or abusive activity is suspected

  • Security of the Services is threatened

  • Required by law

Termination does not affect rights or obligations that arose before termination.

Sections that by their nature should continue after termination will remain effective.

17. WARRANTIES AND STATUTORY RIGHTS

We aim to provide reliable Services and products that conform to their descriptions.

Except for warranties, guarantees or consumer rights that cannot legally be excluded, the Services are provided on an “as available” basis.

Nothing in these Terms limits any statutory warranty, conformity guarantee, repair, replacement, price reduction, refund or other consumer remedy that applies to you under mandatory law.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, VAQOREN will not be liable for indirect, incidental, special or consequential losses that were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by law, including liability that cannot legally be excluded under applicable consumer protection rules.

Where applicable law does not permit certain limitations of liability, those limitations will apply only to the maximum extent legally permitted.

19. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold VAQOREN harmless from third-party claims arising directly from:

  • Your unlawful use of the Services

  • Your material violation of these Terms

  • Your infringement of another person’s rights

This provision does not apply where prohibited by applicable consumer law.

20. SEVERABILITY

If any part of these Terms is found to be invalid, illegal or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

21. NO WAIVER

If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

Any waiver must be made in accordance with applicable law.

22. ENTIRE AGREEMENT

These Terms, together with policies expressly incorporated into them, form the agreement governing your use of the Services.

They replace prior agreements or communications concerning the same subject matter, except where otherwise required by law.

23. ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

We may transfer our rights and obligations in connection with a sale, restructuring or transfer of our business, provided such transfer does not unlawfully reduce your consumer rights.

24. GOVERNING LAW AND CONSUMER RIGHTS

These Terms are governed by the laws of:

[INSERT COUNTRY / JURISDICTION OF VAQOREN BUSINESS]

subject to any mandatory consumer protection rules that apply based on the customer's country of residence.

If you are a consumer, nothing in these Terms deprives you of mandatory protections or rights available under the laws applicable to you.

Any disputes will be handled by the competent courts determined under applicable law.

25. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to:

  • Our Services

  • Our business

  • Applicable laws

  • Security requirements

  • Operational practices

The most current version will be published on this page.

Where required by law, we will provide appropriate notice of material changes.

Changes will not retroactively remove rights already acquired by customers unless legally permitted.

26. CONTACT US

Questions regarding these Terms of Service can be sent to:

VAQOREN

Email: support@vaqoren.com

Website:
www.vaqoren.com